Stakeholder Communication
The Nippon Shokubai Group undertakes various initiatives to help stakeholders better understand the Company so that cooperation-oriented dialogue is more meaningful and geared toward achieving the Group Mission.
| Stakeholders | Our approach | Main opportunities for communication |
|---|---|---|
| Customers | Create innovation that are responsive to our customers’ needs and solve their problems, and provide safe and reliable products and services. | ・Communicating and providing support during sales and marketing ・Appearing at exhibitions ・Providing information through our product pamphlets, corporate website and other avenues ・Responding to inquiries made on the telephone/through our corporate website |
| Business partners | Establish trust-based relationships with our business partners through fair and impartial business dealings, and promote sustainable procurement initiatives. | ・Communicating and providing support during purchasing ・Distributing CSR Procurement Guidelines ・Providing information through our corporate website and other avenues ・Administering and gaining feedback from CSR supplier surveys |
| Employees | Create workplaces where everyone respects and accepts each other’s differences and can work free of worry, and help each and every employee find motivation and optimal work styles. | ・Labor-management council meetings ・Safety and Health Committee meetings ・Talent development measures ・Evaluation consultation, Career consultation ・Company newsletters, portal site ・Company events ・Internal reporting system |
| Local Communities | Engage in proactive dialogue and establish trust-based relationships with local communities, and work with them to help them develop. | ・Environmental preservation-activities ・Local cleanup campaign ・Interactive activities with local communities ・The community dialogue undertaken by the JCIA’s Responsible Care Committee ・Developing the next generation |
| Public administrators | Fulfill our corporate responsibility by complying with laws and regulations, participating in policymaking, and more. | ・Participation in committees and councils associated with governments and public agencies through industrial associations and other avenues |
| Shareholders and investors | Make efforts to improve corporate value by establishing trust-based relationships with shareholders and investors through fair disclosure and proactive dialogue. | ・Shareholders meetings ・Briefings for institutional investors/analysts ・1 on 1 meeting with investors ・Briefings for individual investors ・Facility tours ・Publishing TechnoAmenity Report (integrated report), Reports to Shareholders, etc. ・Providing information through our corporate website and other avenues |